Captain Hookz warrants that its cup holder products are free from defects in materials and workmanship, and free from structural failure under normal use and conditions, for a period of one (1) year from the original date of purchase.
This warranty covers:
Manufacturing defects — any flaw in materials or workmanship present at the time of purchase
Structural failure — breakage or failure of the product resulting from normal, intended use
2. What Is Not Covered
This warranty does not cover:
Damage caused by misuse, abuse, accident, or modification
Normal wear and tear
Damage resulting from use outside of the product's intended purpose
3. How to Make a Warranty Claim
To submit a warranty claim, contact us at:
captain@captainhookz.com
Please include:
Proof of purchase (receipt or order confirmation)
A brief description of the issue
Photos of the defect or damage
4. Remedy
At our sole discretion, Captain Hookz will repair, replace, or issue a refund for any product determined to be covered under this warranty.
5. Limitations
This warranty is non-transferable and applies only to the original purchaser. Captain Hookz's liability under this warranty is limited to the purchase price of the product.
Captain Hookz reserves the right to update this warranty policy at any time.
